The Caring Quotient

Students at a management institute were made to answer a quiz at the end of the first year of their course. Many of them answered nine out of the ten questions pretty quickly, but were left foxed by the last question: What is the first name of the lady who cleans the institute every morning?

The students walked out of their class, many still stumped over the last question. Confusion was the dominant expression on their faces, but none uttered a word to the professor. One of them finally mustered the courage and asked the professor if the last question would be counted in their quiz grade.

“But of course,” he answered. “Why do you ask?”

“Well… ” she stammered, “I was just wondering what the servant’s name had to do with the test.”

The professor smiled and explained, “In your careers, you will meet many types of people. All of them will be significant. They will deserve your attention and care, even if all you do  smile and say ‘hello’, This question was to test you for that attitude.”

Mete out to others the best treatment you are capable of. Go a step further and be more generous to those who are your subordinates; it may not say much about them, but it reveals a lot more about you.

“If you want to see the true measure of a man, watch how he treats his inferiors, not his equals.” says J. K. Rowling.

Today, give a small token of appreciation to those who work for you – your maid, your driver, your office employees or your peons. Tell them you value their association with you. Tell them you value their work. This will breathe in a new life to them.


Madhu Bhaskaran

Mr. Madhu Bhaskaran is a very famous HRD trainer and Personal Coach in Kerala , South India. Through his 24 years' experience in the capacity building training, he created the spark in more than one lakh people.

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